SERVICES // WHAT'S INCLUDED
Everything standing between you and a very bad day
Automated backup management
Recovery testing & verification
Business continuity planning
Microsoft 365 backup
Ransomware recovery
RTO & RPO, in plain English
ONBOARDING // HOW IT WORKS
Three steps to lift-off.
01 — Free backup assessment
We look at what you're backing up now (and what you're not), then walk you through the gaps in plain English.
02 — Build your recovery plan
We set up automated backups, cover your Microsoft 365 data, and agree on recovery targets that fit your business.
03 — Test, monitor, repeat
We monitor every backup 24/7 and run regular restore tests, so the plan works on the day you actually need it.
QUESTIONS // STRAIGHT ANSWERS
Frequently asked questions
Doesn't Microsoft already back up my Microsoft 365 data?
No — and Microsoft says so themselves. Their job is keeping the service online; protecting your data is your responsibility. Deleted emails and files are only recoverable for a limited window, and that's a retention policy, not a backup. We run separate, independent backups of your email, OneDrive, SharePoint, and Teams data.
How fast can we be back up after a failure?
It depends on the recovery targets we set together up front — that's the RTO (recovery time objective) conversation, minus the jargon. Some businesses need critical systems back within hours; others can wait a day. We build your backup setup around your answer, and we test it so the estimate is based on real restores, not hope.
What's the difference between backup and disaster recovery?
Backup is the copy of your data. Disaster recovery is the plan for using that copy to get your whole business running again — servers, software, and the order things come back in. You need both: a backup without a recovery plan is a box of parts with no instructions.
Can backups protect us from ransomware?
They're your best recovery option, if they're done right. We keep isolated copies that ransomware can't reach or encrypt, and we test restores so you can roll back to clean data instead of paying a ransom. Backups are the recovery half of the story, though — pair them with solid security to lower the odds you ever need them.
We back up to an external drive. Isn't that enough?
It's better than nothing, but it fails the two tests that matter. A drive plugged into the server gets encrypted right along with it during a ransomware attack, and it burns in the same fire or walks off in the same theft. Good backups are automated, kept offsite, and tested — and no one has to remember to swap a drive.
Grab the free Backup & Recovery Playbook
What real backup means, what it costs, and how fast you could be back online.
Find out if your backups actually work
Get a free assessment — we'll check what you have, show you the gaps, and explain everything in plain English. Call (833) 954-0477 or drop us a line.