Backup & Disaster Recovery

SERVICES // BACKUP & DISASTER RECOVERY

Lose the server, not the business.

K&A Innovations provides data backup and disaster recovery services for small businesses across the Tri-Cities. We automate your backups, test the restores, and plan for the worst — so a crashed server, deleted file, or ransomware hit becomes a bad afternoon instead of a closed business. Flat-rate, monitored 24/7, explained in plain English.

SERVICES // WHAT'S INCLUDED

Everything standing between you and a very bad day

Automated backup management

Backups run on schedule without anyone remembering to click anything. We monitor every job 24/7 and fix failures before you notice.

Recovery testing & verification

A backup you've never restored is a rumor. We regularly test-restore your data to prove it actually comes back when you need it.

Business continuity planning

A written, plain-English plan for who does what when systems go down — so your team keeps working while we bring things back.

Microsoft 365 backup

Microsoft keeps the lights on; it doesn't back up your email, OneDrive, or Teams. We cover that gap with separate, independent backups.

Ransomware recovery

Isolated, protected copies ransomware can't reach or encrypt, plus a practiced plan to restore clean data and get back to work.

RTO & RPO, in plain English

Two questions: how fast do you need to be back, and how much work can you afford to lose? We build your backups around the answers.

ONBOARDING // HOW IT WORKS

Three steps to lift-off.

01 — Free backup assessment

We look at what you're backing up now (and what you're not), then walk you through the gaps in plain English.

02 — Build your recovery plan

We set up automated backups, cover your Microsoft 365 data, and agree on recovery targets that fit your business.

03 — Test, monitor, repeat

We monitor every backup 24/7 and run regular restore tests, so the plan works on the day you actually need it.

QUESTIONS // STRAIGHT ANSWERS

Frequently asked questions

No — and Microsoft says so themselves. Their job is keeping the service online; protecting your data is your responsibility. Deleted emails and files are only recoverable for a limited window, and that's a retention policy, not a backup. We run separate, independent backups of your email, OneDrive, SharePoint, and Teams data.

It depends on the recovery targets we set together up front — that's the RTO (recovery time objective) conversation, minus the jargon. Some businesses need critical systems back within hours; others can wait a day. We build your backup setup around your answer, and we test it so the estimate is based on real restores, not hope.

Backup is the copy of your data. Disaster recovery is the plan for using that copy to get your whole business running again — servers, software, and the order things come back in. You need both: a backup without a recovery plan is a box of parts with no instructions.

They're your best recovery option, if they're done right. We keep isolated copies that ransomware can't reach or encrypt, and we test restores so you can roll back to clean data instead of paying a ransom. Backups are the recovery half of the story, though — pair them with solid security to lower the odds you ever need them.

It's better than nothing, but it fails the two tests that matter. A drive plugged into the server gets encrypted right along with it during a ransomware attack, and it burns in the same fire or walks off in the same theft. Good backups are automated, kept offsite, and tested — and no one has to remember to swap a drive.

Grab the free Backup & Recovery Playbook

What real backup means, what it costs, and how fast you could be back online.

Get the free guide

Find out if your backups actually work

Get a free assessment — we'll check what you have, show you the gaps, and explain everything in plain English. Call (833) 954-0477 or drop us a line.

Call (833) 954-0477